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Introduction
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Here you will find documents relating to Goldsmith Williams Non-Legal Courses.
Basic Customer Service Induction
Call Handling Skills
Call Monitoring
Call Monitoring Standards
Complaint Handling
Developing Your Sales Technique
Presentation Skills
Telesales Induction
Goldsmith Williams Solicitors, Mersey Chambers, 5 Old Churchyard, Liverpool, L2 8GW. Tel: 0845 373 3737. Vat Number: 414 517 669. We are regulated by the Solicitors Regulation Authority under number 48089.
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