Following swiftly on the heels of lenders’ efforts to provide instant transactions and mortgage decisions for brokers, GWLive is a new generation of software from Goldsmith Williams which will revolutionise the way brokers work with solicitors and bring instant conveyancing closer than ever before.
With GWLive, cases can be opened instantly and brokers have 24-hour access to exactly the same information as the solicitor, thereby allowing the broker to be in actively control the process of cases.
Simply logging onto https://www.gwlive.co.uk allows brokers to check online what stage a case is up to and review all case notes and items of correspondence – including letters, emails, call logs and faxes – relating to the case. Brokers are then not only in a position to instantly address client queries, but can also move the case forward, for example, by providing the necessary documents or information at the right time.
Instant quotes, real time updates on case progression and transaction milestones, such as searches being completed, are all available via the website, https://www.gwlive.co.uk. In addition, this software delivers up-to-the-minute management reports providing invaluable feedback on turnaround times and brokers’ own sales processes.
With reduced fax and phone bills and less broker time wasted on non-value-added activities, GWLive can be easily integrated into the broker’s own systems - using this software requires little or no training.
Eddie Goldsmith, senior partner at Goldsmith Williams, comments: 'We have invested significantly in GWLive to ensure that we are at the forefront of bringing conveyancing technology into the 21st century. GWLive brings the legal process – often perceived as the most time-consuming part of the mortgage process as a whole – into line with other technological advances in the industry and leads the way for e-conveyancing to become a reality. GWLive has been designed for brokers by brokers and is setting the standard for truly interactive point of sale conveyancing and live case management. Over 40% of all Goldsmith Williams cases are already instructed via GWLive and the feedback that we have received has been tremendous. This is the software that brokers have been waiting for.'
Nick Baxter, Director of Mortgage Promotions, comments: 'GWLive is a quantum leap for solicitor referral schemes. Accurate and timely information is the key to managing long term customer relationships and, for the first time, GWLive enables brokers to have the same information at their fingertips as the solicitor. GWLive puts brokers in control. I am sure it will take the market by storm.'
