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GWLive is Goldsmith Williams' industry leading online case management system designed with mortgage advisers and packagers in mind in order to speed up transactions. Log in or register here.

Guide To Remortgage

What we do…

On Receipt of Instructions

  • Acknowledge receipt of instructions to the client and the introducer
  • Send a Terms of Business letter & Mortgage Questionnaire to client
  • Request ID
  • Request searches
  • Request Redemption Statement(s) from current lender
  • Request Title Deeds (If Leasehold - Request details of freeholder from client/introducer)

On Receipt of the Mortgage Offer

  • Send the Mortgage Documents (and Transfer Documents if applicable) to the client
  • Request any information/searches requested in the Mortgage Offer/Valuation Report
  • Request up to date Redemption Statement(s) if necessary
  • Set completion date
  • Make sure all mortgage conditions are complied with
  • Report on the Title to Lender and Request funds
  • Inform all parties of completion date

On Completion

  • Receive funds from lender
  • Confirm Redemption amount(s) with existing lenders
  • Finalise completion
  • Confirm figures with the client and/or the Introducer
  • Release funds to all parties
  • Pay any balance due to the client
  • Pay any fees due to the introducer within 48 hours

We aim to complete within 7 days of receipt of the mortgage offer

Please note that cases which are unregistered, leasehold, involve a matrimonial dispute or bankruptcy issues will require additional work and can take longer to complete. Also please note in such cases extra charges may be applicable.